Refund Policy
Effective date: 2026-06-28
Couples
Couple planning portals are a one-time purchase ($39, or $29 at the founder rate). Refunds are available within 14 days of purchase if your planning portal has not yet been set up or used. Once your portal is in active use, purchases are non-refundable.
Planners
Planner subscriptions are $59/month ($39/month at the founder rate). You may cancel at any time; cancellation stops the next charge. No partial-month refunds are issued.
DJs
DJ subscriptions are $79/month ($49/month at the founder rate). You may cancel at any time; cancellation stops the next charge. No partial-month refunds are issued.
Onboarding
All plans are hand-onboarded through a founder setup session. If a paid plan was activated in error before any setup or use, contact us for a full refund.
How to request a refund
Email support@easyasst.com with your account email and a brief description of the situation. We respond within one business day.